Ever find yourself answering the same email over (and over?)

Your reply is an ideal candidate for your website’s Frequently Asked Questions page. After a year, you will have developed an impressive suite of answers, and your visitors will appreciate the information you have provided them with. Be sure to add calls-to-actions to your FAQ pages so that you don’t entirely lose the benefit of that person contacting you.

Your FAQ will also become part of your training kit for new employees to become up-to-speed in your business.